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Frequently asked questions

Is Paw Re-Fur free?

Yes. There is no buying or selling.

What can I give away?

Carriers, beds, toys, sealed in-date food, grooming items and Health & recovery accessories (non-medicated only, such as cones, harnesses and ramps) in good, clean condition.

What can’t I list?

Prescription or opened medicines, flea, tick and worm treatments, sharps, prescription diets, damaged items, live animals, and items from a pet with a highly contagious disease. Pet food must be sealed and unexpired, and Health & recovery accessories must be non-medicated.

How does contact work?

Browsing needs no details. When both people confirm an exchange, your email is shared with that one person so you can arrange the handover. Once someone has seen an email address, we can’t take that knowledge back, so share only what you’re comfortable with.

What is Pawtrol?

A place to report lost pets or sightings so nearby owners get a heads-up. Open Pawtrol.

I found a pet. What should I do?

Check for a collar or tag, take the animal to any vet to scan for a microchip, and post a sighting on Pawtrol. Don’t post the exact address where the pet is being kept. See our safety tips.

How do I report a problem?

Use the Report button on a Pawgift listing, a Paw Talk post or a Pawtrol sighting, or email hello@pawre-fur.com.

How do I delete my account or data?

Email hello@pawre-fur.com and we’ll delete your account and the content linked to it.